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HELP TOPICS
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If you have a question that is not addressed below, please contact us.

How do I configure Internet Explorer?

Windows:
  1. Click on Tools, which is located on the IE 5 menubar.
  2. Select Internet Options.
  3. Click the Security Tab.
  4. Click on the Custom Level button.
  5. Configure the categories by following these steps:
    • Active X Controls and Plug-ins
      • Enable Download signed ActiveX controls.
      • Enable Run ActiveX controls and plug-ins.
      • Enable Script ActiveX controls marked safe for scripting.
  6. Cookies
    • Enable both options
  7. Downloads
    • Enable File Download.
  8. Miscellaneous
    • Set Software channel permissions to Medium safety.
  9. Scripting
    • Enable all options.
  10. User Authentication
    • Skip this category.
  11. Click OK.
  12. Select the General Tab.
  13. Click the Settings button (located in the Temporary Internet Files category).
  14. Click the option marked - Every visit to the page.
  15. Click OK.
  16. Click the Delete Files button (located in the Temporary Internet Files category.)
  17. Click OK.
  18. Click the Apply button located at the bottom.
  19. Click OK.
  20. Click the Refresh icon on the toolbar and try the broadcast again.
Macintosh:
  1. Click on Edit, which is located on the IE 5 menu bar
  2. Click on Preferences
  3. Under the Web Browser, click on Web Content
  4. Enable all options in the Active Content section
  5. Next click on Cookies under the Receiving Files section
  6. Make sure that the selection for When receiving Cookies: is Never Ask
  7. Click OK.
  8. Click the Refresh icon on the toolbar and try the broadcast again
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